Service Agreement and Usage Regulations
APP Name：Jalwa U
About HEARTFLIGHT
HEARTFLIGHT HK LIMITED is an international company headquartered in Hong Kong (Company Number: 3283659), with its office located at 58/F, Central Centre, 99 Queen's Road Central, Hong Kong. We are committed to connecting the world through innovative solutions and, with our core mission of building a secure and efficient service platform, creating exceptional value for users worldwide. We have specifically authorized Jalwa U
Effective date: July 14, 2026
For any inquiries or assistance, contact our support team at technologylytimes@gmail.com
High-Level Overview of Service Terms
This document provides a condensed summary of key rights and responsibilities outlined in the detailed Articles below. While this summary highlights important provisions, it is not exhaustive. Only the numbered Articles in the full Terms of Use below are legally binding, so we strongly encourage reading the complete document for full comprehension of your rights and obligations.
Your entitlements as a user:
· A non-transferable license to install the App on your Device for personal use;
· Authorization to use the App if you are 18 years or older and satisfy the additional requirements in Article 2.1;
· Ability to cease using the Service and App at any time by removing your account;
· Option to purchase Premium Services or paid Content, with specific rights detailed in Article 7.
Your responsibilities as a user:
· Adherence to Community Guidelines while using the App. Prohibited uses include illegal activities or actions that harm the App or its users;
· Prohibition of deceptive practices, such as creating fake profiles or impersonating others. Be aware that other users may attempt similar deceptions despite prohibitions;
· Accountability for the Content you share, as others are accountable for their shared Content. The Company does not endorse any Content;
· Responsibility to review and understand the Privacy Policy.
The following topics are addressed in this agreement:
· 1. General Provisions
· 2. User Qualifications
· 3. Service and App Description
· 4. Intellectual Property Rights
· 5. Content Guidelines and User Conduct
· 6. Data Management
· 7. Premium Offerings and Paid Content
· 8. Third-Party Relationships
· 9. Account Termination
· 10. Liability Limitations
· 11. Indemnification Requirements
· 12. Warranty Disclaimers
· 13. Miscellaneous Provisions
· 14. Child Safety Protocols and Support Resources
1. General Provisions
1.1 Please carefully review the following terms and conditions (the “Agreement”) to ensure full understanding before accessing our software applications and associated documentation (the “App”) and any services enabled by the App (the “Services”). Together, the App and Services are referred to as the “Products.”
1.2 For technical support or additional information, email JoyPartyApp999@outlook.com.
1.3 You may only use the Products in accordance with this Agreement and all applicable laws. By registering to use the Products, you enter into a binding contract with Jalwa U (“we,” “us,” or “our”). If you do not agree to these Terms or our Privacy Policy, cease using the Products immediately.
1.4 The Products undergo continuous development. We may modify, suspend, or discontinue any part of the Products at our sole discretion. Usage limits may also be imposed at any time. We reserve the right to remove or restrict your Content, limit its visibility, suspend or terminate accounts, and reclaim usernames without liability. Paid features require adherence to additional terms.
1.5 Revisions to these Terms may occur as outlined in Article 13.5.
2. User Qualifications
2.1 You must meet the following criteria to use the App and/or Services: be at least eighteen (18) years old, not prohibited by law from using the App in your jurisdiction, and legally capable of entering into this Agreement;
You may not use the Products if you are under 18, have a conviction for human trafficking, modern slavery, or a sexual offense, lack legal capacity, or are legally barred from using the Products in your country of residence.
You may not access the Products if you are in a country subject to U.S. Government embargo or designated as a “terrorist-supporting” nation, or if your name appears on any U.S. Government restricted party lists.
2.2 Any use of the Products by an unqualified individual violates these Terms.
2.3 You affirm your full capacity to enter into this Agreement and comply with all its terms.
2.4 We may suspend your account, delete your Content, or restrict access to the Products if we determine you do not meet the eligibility requirements.
3. Service and App Description
Our mission is to empower global connections through real-time interactions and meaningful conversations. To achieve this, we provide Products—Apps and Services—designed to facilitate these connections.
These Products enable you to connect and communicate with others worldwide through live video, chat, text, photo sharing, and more. We leverage user data to create personalized and relevant interactions, supported by advanced technologies such as artificial intelligence and machine learning.
3.1 Device Responsibilities
You certify that you own the Device or have legal permission to use it. You agree to ensure any other user of the Products complies with these Terms.
3.2 App Updates
We may add, modify, or remove features to enhance performance, functionality, or security. Using updated versions may require accepting revised Terms.
3.3 You acknowledge that automatic updates may be issued for the App and agree that your Device may install them without notice.
3.4 We are not obligated to provide updates, maintenance, or support for the App or Services.
3.5 Emergency Services
The Products are not intended to replace emergency services. You acknowledge and agree:
· We are not required to provide access to emergency services under applicable laws;
· You must separately obtain traditional telephone services for emergency access;
· The Products do not replace your primary telephone service.
3.6 Measures Against Unauthorized Use
We reserve the right to take lawful actions to prevent unauthorized use, including technological measures and collaboration with carriers or manufacturers. Personal data processed for this purpose will be handled according to our Privacy Policy.
4. Intellectual Property Rights
4.1 Ownership
The Products are protected by copyright, international treaties, and other intellectual property laws. They include confidential trade secrets and proprietary information that you agree to protect. All rights, including modifications and enhancements, belong solely to us or our licensors. The App is licensed, not sold, to you. You may not copy, modify, distribute, or create derivative works from it.
4.2 License Terms
Subject to compliance with these Terms, we grant you a personal, non-transferable, non-exclusive license to download, install, and use one copy of the App on your personal Device solely for personal use.
4.3 Content License
By sharing Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, and distribute it across all media. This includes promoting the Products and sharing your Content with others. You may revoke this license by deleting your Content, but prior uses remain unaffected.
4.4 Restrictions
You may not, directly or indirectly:
· Copy, modify, translate, distribute, or create derivative works of the App or Services;
· Sublicense, assign, sell, or rent the App or Services;
· Reverse engineer, decompile, or attempt to discover source code or underlying techniques;
· Remove or alter copyright notices;· Use the Products to create or spread viruses or circumvent security measures.
5. Content Guidelines and User Conduct
5.1 Prohibited Actions
You may not:
· Use the Products for illegal purposes or activities that harm the App or users;
· Transmit viruses, destructive code, or malicious materials;
· Share hateful, threatening, pornographic, defamatory, or violent Content;
· Attempt to hack or falsely imply affiliation with our Products;
· Access the Products other than through provided interfaces;
· Share Child Sexual Abuse Material (CSAM).
5.2 Community Guidelines
Our Community Guidelines further detail prohibited behaviors, including using personal photos for profiles, misrepresenting age, and creating fake profiles.
5.3 Sharing Content
When sharing information in the App, recognize that you may lose control over its use. Other users may copy and redistribute your Content, making it publicly available.
5.4 Violations of these Terms may result in account suspension or deactivation.
5.5 You are solely responsible for your shared Content.
5.6 Granting us a worldwide license to use your Content, which you may revoke by deleting it. Prior uses are unaffected.
5.7 Personal or banking information must not be shared on your profile or elsewhere in the App. Doing so is at your own risk.
5.8 If sharing protected Content, you represent and warrant ownership and agree to pay all required royalties and fees.
5.9 Your shared Content must not:
· Infringe third-party rights;
· Be false or misleading;
· Defame, invade privacy, or violate publicity rights.
5.10 Failure to comply may result in account termination, content removal, or legal action.
5.11 Other Users’ Content
Despite prohibitions in our Terms and Community Guidelines, third-party Content may be inaccurate, misleading, or edited. You acknowledge that other users’ representations may not reflect reality.
6. Data Management
6.1 Data processing and storage comply with our Privacy Policy.
6.2 SMS verification may be used to confirm mobile ownership, handled according to our Privacy Policy.
6.3 We will make reasonable efforts to retain your Content but cannot guarantee continuous availability.
6.4 Feedback provided through submission channels grants us an exclusive, royalty-free license for any commercial or non-commercial use without compensation or attribution. Feedback is not treated as confidential.
7. Premium Offerings and Paid Content
7.1 Premium Services and paid Content may be offered at our discretion. References to “Services” include all such offerings.
7.2 Payments for Premium Services and paid Content are made using purchased Diamonds first, then free Diamonds if available.
7.3 Pricing and payment terms are displayed before purchase. You agree to pay all applicable taxes and transaction costs.
7.4 Subscription-based purchases require ongoing payments until cancellation. Payment disputes with Application Stores are handled according to their terms.
7.5 We may use personalized pricing based on location or payment method.
7.6 Refunds are typically not available for digital content once delivered. Exceptions apply for Application Store purchases under their policies and for non-Store purchases within 14 days.
7.7 Refunds are not available for banned users or partially used purchases.
7.8 The Loyalty Programme rewards usage and sends notifications about rewards. We may modify or cancel the Programme at any time.
8. Third-Party Relationships
8.1 Third-party technology incorporated into the App is subject to these Terms.
8.2 Music accessed through the App is provided by third parties under their terms. Misuse is prohibited.
8.3 For certain Devices, we may request permission to use your SMS application to send invitations, with associated fees at your risk.
8.4 Reference Sites linked in the Services are provided for convenience. We do not endorse them, and their use is at your own risk.
8.5 Interactions with advertisers are solely between you and the advertiser. We are not responsible for these agreements.
9. Account Termination
9.1 You may terminate your account by deleting it at any time.
9.2 We may suspend or terminate your account, limit access, or terminate these Terms immediately if you:
· Breach these Terms;
· Create legal liabilities for us;
· Fail to pay for Premium Services or paid Content;
· Infringe intellectual property or personal rights;
· Engage in prohibited behaviors, including child abuse, discrimination, scamming, or illegal drug use.
9.3 Upon termination, your license ends, Premium Services cease, and paid Content is deleted. No refunds are provided for prior purchases.
9.4 You are responsible for canceling payment obligations with Application Stores or payment processors for Premium Services.
10. Liability Limitations
10.1 We are not liable for damages arising from your use of the App or Services, including failures or inability to use them. Access and use are at your own risk. The Services are provided “as is” and “as available.”
10.2 Liability is limited to direct damages only. We are not responsible for indirect, consequential, or reputational damages, or losses to your data or device.
10.3 Some jurisdictions do not enforce these limitations. Where enforceable, liability is capped at €150 per event. These limitations also apply to third-party products or services accessed through the App.
10.4 Liability limitations do not apply to willful misconduct or gross negligence by us.
11. Indemnification Requirements
11.1 You agree to indemnify and hold harmless us, our licensors, partners, affiliates, and representatives from all claims, damages, and costs arising from:
· Your breach of these Terms or applicable laws;
· Your violation of third-party rights;
· Your use or misuse of the Products;
· Your shared Content or communications.
11.2 This indemnification applies even if liability is imposed on us.
11.3 If downloaded from an Application Store, you acknowledge that we are solely responsible for defending claims of intellectual property infringement related to the Products. You must cooperate in our defense and not settle claims without our consent.
12. Warranty Disclaimers
12.1 The Products are provided “as is” and “as available” with no warranties. We disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
12.2 We do not warrant uninterrupted or error-free operation of the Products or Services. Your only remedy for dissatisfaction is to uninstall the App and cease use.
12.3 We are not obligated to provide maintenance or support for the App or Services.
13. Miscellaneous Provisions
13.1 We are not liable for damages from Device errors, compatibility issues, bugs, or network problems.
13>2 Application Store providers are not responsible for addressing claims related to the Products, including legal compliance or consumer protection claims.
13.3 We may provide notices via email, in-app notifications, or website posts. Email notices are deemed received 24 hours after sending. In-app notices are effective upon reading, and website notices 10 days after posting.
13.4 We reserve the right to amend these Terms at any time. Revised Terms are posted on our website and communicated via email or in-app notification. Continued use after the notice period constitutes acceptance of the revised Terms.
13.5 Assignment of these Terms by you is prohibited. We may assign these Terms without notice. In case of assignment, you may terminate your account by deleting it.
13.6 This Agreement represents the complete understanding between the parties. If any provision is unenforceable, it will be modified only to the extent necessary to make it enforceable without affecting other provisions.
13.7 Provisions that are not legally permitted do not apply to you, while other provisions remain in effect.
13.8 Waivers must be in writing and signed by us to be effective.
13.9 Headings are for convenience only and do not affect the interpretation of these Terms.
13.10 You acknowledge that breaches of these Terms are unique and may cause irreparable harm, entitling us to injunctive or equitable relief.
14. Child Safety Protocols and Support Resources
Jalwa U (“we,” “our,” or “the Company”) is committed to protecting all users, especially children, from Child Sexual Abuse and Exploitation (CSAE). We maintain a zero-tolerance policy toward Child Sexual Abuse Material (CSAM) and comply with Google Play’s Child Safety Standards and global regulations.
14.1 Prohibited CSAE Standards
CSAE is explicitly prohibited in our Products. These prohibitions are clearly stated in:
· Terms of Service: Prohibits all CSAE-related activities, resulting in immediate account termination upon violation;
· Community Guidelines: Provides user-friendly explanations of prohibited conduct, including CSAM sharing and grooming;
These documents are permanently accessible on our official website at [Insert Link to Your Policy Page] and clearly identify Jalwa U as the responsible entity.
14.2 Reporting Mechanisms
Jalwa U provides multiple in-app methods for reporting concerns, including CSAE:
· Direct Reporting: “Report” buttons are integrated into user profiles and content menus;
· Safety Center: A dedicated “Safety & Support” section contains structured reporting forms for child safety concerns;
· Live Chat Support: Enables real-time reporting and guidance.
14.3 CSAM Response Protocol
Upon learning of CSAM through user reports, proactive detection, or official notifications, we take immediate action:
· Removal: CSAM is expeditiously removed and permanently deleted;
· Account Action: Users associated with CSAM face immediate permanent suspension and content purging;
· Legal Compliance: We comply with all legal obligations to report incidents to authorities.
14.4 Compliance with Child Safety Laws
Jalwa U complies with international and regional child safety laws, including reporting confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) via their CyberTipline and relevant law enforcement authorities.
14.5 Designated Child Safety Contact
We have designated an official point of contact for CSAE-related matters:
· Designated Contact: JoyPartyApp999@outlook.com
This representative can receive notifications, address safety enforcement inquiries, and initiate immediate investigative and remedial actions.
We commit to annually reviewing and updating this Child Safety Policy, Terms of Service, and Community Guidelines to align with evolving threats and legal requirements. All updates are communicated to users and reflected in public documentation.
For questions about this policy, contact us at technologylytimes@gmail.com